Manager in Waiting - REEDS Jewelers Job at REEDS Jewelers, Chesapeake, VA

  • REEDS Jewelers
  • Chesapeake, VA

Job Description

Job Description

Job Description

At REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.

The Role: Manager in Waiting

A Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.

The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it’s learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success.

A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.

What You’ll Do

Sales & Business Leadership

  • Drive store performance, exceeding sales goals and KPIs
  • Leverage sales analytics to drive strategy and opportunity
  • Lead by example as a selling manager and brand ambassador
  • Oversee visual presentation, product mix, and promotional execution

 

Client Experience

  • Deliver a seamless, personalized luxury experience to every customer
  • Inspire the team to build long-term client relationships through effective clienteling
  • Drive special events and creative engagement with clients
  • Lead from the floor during peak moments and events
  • Actively seek and respond to client feedback

 

Team Development

  • Support the store manager to recruit, train, and retain top-tier talent
  • Create a culture of accountability, performance, and celebration
  • Facilitate continuous learning

 

Operations & Store Standards

  • Support manager's delivery flawless execution of daily operations
  • Support inventory, security, and loss prevention
  • Oversee compliance, safety, and store policy adherence
  • Support back-of-house organization and optimize operational efficiency

 

Our Values

We lead through REEDS’ core principles:

  • Integrity – Do what’s right, always
  • Performance Excellence – Drive results and growth
  • Stewardship – Build trust at every turn
  • Professionalism – Lead with confidence and consistency
  • Entrepreneurial Spirit – Think boldly, act decisively
  • Team Orientation – Support, uplift, and collaborate
  • Passion – Love what you do and share it with others

Requirements

  • 3+ years of leadership experience in luxury, specialty, or jewelry retail
  • Proven track record of meeting/exceeding sales goals
  • Strong leadership presence and talent development capabilities
  • Proficient in POS systems, Microsoft Office, and digital commerce tools
  • Availability to work a flexible schedule, including nights, weekends, and holidays
  • High School Diploma or Equivalent
  • Ability to stand for long periods of time and carry up to 30 lbs.
  • Legal authorization to work in the U.S.

 

Preferred Qualifications

  • GIA coursework or certification
  • Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes, medical, prescription, dental, life and long-term disability insurance as well as 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Tags

Full time, Work at office, Flexible hours, Night shift

Similar Jobs

International Diamond Center

Jeweler- Millenia Job at International Diamond Center

 ...Job Description Job Description Jeweler Job Summary The Jeweler responsibilities will include ensuring proper assembly, smoothing and polishing finished products, designing pieces and building molds, and evaluating the quality and value of pieces and raw materials... 

Data Surge

Data Scientist Job at Data Surge

 ...Data Scientist Remote, Anywhere in the Continental US Due to the nature of the role, this position requires that you are a U.S...  ...This position is ideal for professionals who enjoy applying data science to meaningful real-world challenges, working with sensitive datasets... 

Genesis Diamonds

Experienced Jeweler Job at Genesis Diamonds

 ...from the worlds top brands, weve built a reputation as the premier destination for fine jewelry. Were proud to be the Official Jeweler of the Tennessee Titans and The Louisville Cardinals, and to have been voted Best Jewelry Store and Best Place to Buy an... 

Mindlance

Quality - Quality Control Analyst Job at Mindlance

 ...environment, utilities, validation samples, and manufactured materials. The analyst will be responsible for ensuring that client QC Microbiology samples are collected, tested, and reviewed according to quality requirements and results reported are valid, accurate, and... 

P2P Softtek LLC

Senior Decisions.com Engineer / Subject Matter Expert (SME Job at P2P Softtek LLC

 ...Hello Everyone, #Hiring#**Client:** Cognizant || Manulife **Location:** Remote allover USA. **Senior Decisions.com Engineer / Subject Matter Expert (SME)** with strong hands-on experience in the Decisions platform. The candidate will be responsible for designing...